HELLO DEAR CUSTOMER • WE ARE STARWORLD

We are a couple from Singapore, who visited on 16 Oct 2017 to check out the lights. We were served by the GM Winson. Very sincere and patient guy. You know, sometimes the sales pitch is just a sales pitch, but Winson combined that with thoughtful comments about where we were putting the lights (e.g. toilet would be moist) and what was the function of the lights (e.g. for cosy feel or study). We didn't feel rushed into a decision. We were delighted with his service that day and we went back on 27 Nov 2017 to purchase all our house lights (ceiling lights and 12 track lights). We were served by Winson again. He is a rare salesperson who would go the extra mile. Have you seen a GM sit on the floor to pack stuff for you? Well, he did, and tested ALL the lights we bought and packed them nicely so that it could fit compactly into a few boxes. He could have easily asked his staff to pack them. And what's more, he and his men brought the stuff out to our car and packed it into our boot. The service here is in stark contrast to Tampoi's, which is just a few doors down. That one you walk in and you are invisible until you whip out your phone to take pictures and suddenly all eyes will be on you.

Season Bobbles RollsSTARWORLD LIGHTING SDN BHD

Strongly recommend!!! If u all want buy lighting and ceiling fans, can go to starworld lighting JB. I bought all my lighting and 5 sets ceiling fans there. Their service is very good and the boss and lady boss are so nice too. Unfortunately my false ceiling is too Low , when I feedback to them, the boss very nice and ask me bring back the fans (haven’t Mount), he will return me money. Is RETURN MONEY! When I told the Sg shop fan’s boss, he Also said unbelievable.. so kind boss.. At here, u can see, they very honest , good service and kind.. and boss will auto give u a good price , I no need to bargain.. many thanks to Gwen Lee recommended this shop to me.. All light got warranty! Their shop got many lights, and got 4 outlets at jb.

Carrie TeySTARWORLD LIGHTING HOLDING SDN BHD (HQ)

Highly recommended lighting/fans shop located near Gelang Patah , 10mins drive exit from 2nd link . Friendly and helpful stuffs there to provide advice when need. The price was reasonable compare to other lighting shop. I bought rm5-6k items from there for my new house. Would like to thanks Syafeeq IzzVan , 1 of their friendly stuff to provide help to me when my car broke dwn right in front of their shop... Have recommended few friends from Singapore here n all they are all happy with this good n prices given by starworld lighting !

Nicole Sim LishinSTARWORLD LIGHTING HOLDING SDN BHD (HQ)

served by Kate .. greatly appreciate her patience of giving good explanation and also touch by her hospitality. not only got a good deal from her, also brought us for famous bak kut teh before we left~ highly recommended !!!

Saw Woon LingSTARWORLD LIGHTING HOLDING SDN BHD (HQ)

I went to Starworld Lighting Jalan Titiwangsa (Branch 1) and Rosmerah (Branch 2) shop. Although both shops were smaller than Tampoi Lighting, Starworld had a good modern collection of many designs and sizes for me to choose my lamps from. Winson at Jln Titiwangsa was exceptionally helpful and patient and gave me many good advice. Staffs at Rosmerah shop were also very helpful in giving recommendation (I also like the super friendly cat that occasionally venture into the shop) . Customer service at Starworld lighting is very good, and the lamps were tested to check they are working properly before I purchase them - this is important since bring back from Singapore to do exchange is very very troublesome. I am very happy that I bought my lamps from Starworld Lighting. I visited a few Sgp lighting shops before going Starworld, I think shopping at Starworld gave me more choices and prices are much better. A few Singapore friends had a lot of problems with lamps bought in Sgp - look nice, but breaks down after few months' use and worst cannot change parts, i.e. whole lamps need to be replaced!! So, I will know after installation and a period of use if Starworld's lamps are as good as the staffs said they are. Starworld also sells many type of ceiling fans, Panasonic water heater (too bad I bought mine earlier, at another shop and at higher price :( , and design switches. So, you can buy many items from their shop. Highly highly recommend Starworld lighting.

Catherine Ang5 Stars

Honestly, our first stop was at the shop in the yellow building, but were put off by the service and attitude by their salesperson. We ended up going to Starworld and were served by Ken on 28apr. He was very patient and provided good customer service. The atmosphere and layout in Starworld are also friendly and neat. In the end, we bought 5 lights, a fan and a kitchen sink tap. Thank you for your time! It was worth it!

Melissa TaySTARWORLD LIGHTING HOLDINGS SDN BHD (HQ)

We were served by Winson today. Felt very welcomed by him the moment we stepped in. To be honest, our intention was to shop in Tampoi 1st and then to Starworld but the staffs in Tampoi were so unhelpful and lazy. Also thanks to those unhelpful people if not, we might not know that StarWorld is so good! Definitely the designs in StarWorld are so much more beautiful n modern as compared to Tampoi. We are not associated with any of them, just a normal Sporean who went over to shop for lightings n so happened to have found a jem! Yet to fix the lights in new house(keeping fingers crossed, hope everything goes smoothly). We love StarWorld's designs and Winson's service so much that we will be going back there next week to buy our ceiling fans! Thank u for your patience and honesty, Winson! 5月3号见!

BelleBelle Ho5 Stars

We went to their HQ outlet in Iskandar Puteri this morning. It was their first day of operations in this new outlet. Besides the competitive pricing for their items, we were well served by their GM, Winson & their staff Ken. They were very professional in explaining the different brands of ceiling fans and not pushy in their sales pitch. Bought x02 Panasonic ceiling fans and they even tested each fan to ensure the servicible condition before helping to load them up into my car. Hope the others can give them the support!

Albert HoSTARWORLD LIGHTING HOLDINGS SDN BHD

I was served by Gm Winson on the 14th of April 2018 he was very down to earth in ensuring in the choice of products which we wanted to buy and he did all the testing of the lights in all good working conditions before packing and even arranged for us in the car booth. I will recommend people to shop in star world lighting with a peace of mind the prices are reasonable.

Karthik Karthikeyan5 Stars

I will like to recomend Starsworld than tampoi the store itself. Starsworld that is just at the same building as Tampoi ligrhing centre but at the other end. Their lighting and fans are more organised and staff is friendly. Tampoi does not have enough staff. I went in for long time and no one come and help me when i in Tampoi Lighting centre shop. Whereas Starsworld staff is more friendly and helpful. Overall experience with Starsworld is fantastic. I am serve by Ken when i am inside Starsworld. I can give him 200 percent thumb up for Ken service. He is very patience. And never show any attitude towards customer no matter what is the tone the customer spoke to him. Ken is very helpful and professional. He can advise you very detail and very frank and tell you what is good and not good. Even i have bought wrongly some items and contacted Ken. Ken will take extra mile to do his best arrange and help me settle. I really have to salute Ken for his wonderful fanstastic service he has beem given to me to solve all my problem. Thanks Ken.

Preston Loh5 Stars

Lady boss answered to all my qns patiently and coordinate my orders before I came to JB to collect. Ken is very attentive and help to meet all my requests. Very efficient with the testing and packing, shorten the waiting time. If you are looking for good customer service with value price items, I would recommend Starworld Lightings than Tampoi Lightings! No respond at all to my messages and no one serve you when you are in their shop!

Irene FooSTARWORLD LIGHTING SDN BHD

Chanced upon a very good sales guy Winson!He is really helpful and responsible! Give very good value buy to us and products range are very elegant to suit Singapore needs!Kudos!

Irene Seng5 Stars 25/10/2017

Had some technical issues with my elmark ceiling fan at 11pm last night. Tried my luck contacting the company via messenger. Got a reply in awhile from Kate and she attended to my problem patiently till late. As promised, she had the technician (Bryan) contacted me the next day and they got me a replacement by today. Kudos to their (my neighbor's) awesome and swift service which I see it lacking in Singapore. You guys will do well. Cheers

GARY METROX5 Stars

I decided to come here i.e HQ where there are less people and perhaps more choices. I was looking for lights and fans for my home and was assisted by Liviane. She was helpful and patient. I spent at least 3 hours to get my supplied sorted out. Pricing is competitive. If you want more breathing space to get your stuff. I would recommend you come here.

Thomas ChooSTARWORLD LIGHTING HOLDINGS SDN BHD (HQ)

Visited their Tampoi branch and HQ. They have variety of selection and understand that some of their lighting is their own design. I very much love a particular light at Tampoi branch and it only left display set, msged their fb and Liviane from HQ answered my query even after their working hour.. they follow up quickly and help me to find the light I want.. Went to their HQ to collect the light 3 weeks after.. they keep for me after online payment. When I went to their HQ, their boss is so helpful even to hands-on on testing the light, re-packaging for my convenient because i got no car, and carrying for me. Overall I am very impressed with their service, lighting selection, no hard sell, and helpful manner.

Wan Tin LimSTARWORLD LIGHTING HOLDINGS SDN BHD

作为碧桂园金海湾的新屋主，首选位于Tampio的星世界灯饰公司，因为漂亮时尚的品种很多，价格很公道，这一切的满意，都离不开销售ken，进门就找他吧，华人，审美非常棒，可以为你的家设计的完美！ 特别感谢他的是，我因为过来换灯，又不想多花钱，都是他不厌其烦的帮我建议，最后让我100%满意为止！ 给ken五星级服务打赞，找他没错的！

Hong Li5 Stars

Very Friendly and informative staffs. Will recommend all my friends and neighbors to Starworld!

Makinen GohSTARWORLD LIGHTING SDN BHD

Very good service from Jackson. Good product knownledge. Highly recommend.

Casa QueenieSTARWORLD LIGHTNG SDN BHD